Case Study · ICAC Casework

Finding Critical Case Information with Agent Rhodes

Challenge

An investigations sergeant had spent four months working an ICAC case. The evidence held the details that mattered, but they had to be found inside the case file.

With ShieldView

The sergeant uploaded the case evidence into ShieldView and used Agent Rhodes, ShieldView’s case AI, to get the information he wanted.

Agent Rhodes surfaced grooming techniques he had missed and conversations with victims in the case evidence.

Result

The sergeant reported having the information he needed to pursue the suspect in less than 15 minutes after uploading the case.

This reported result concerns finding information to pursue the suspect, not completing the investigation.

“What took me four months we just did in minutes!”
Investigations Sergeant · ICAC Casework

Results reflect one investigator’s reported experience on this case and are not a guarantee of results on other cases. This account does not establish typical performance across ICAC investigations. Individuals referenced may be pilot users or contracted customers of ShieldView.