A working detective unit put ShieldView through its paces on real cases — stolen firearms, fraud series, harassment investigations — and what command staff should take from it.
Like most agencies, this department's detectives face a digital evidence problem that grows every year: warrant returns, phone extractions, message threads, and documents pile up faster than any investigator can read them. A single case can come back with 2,000 pages of Instagram warrant returns or carry 150+ items of digital evidence — and somewhere inside that volume is the one detail that moves the case forward.
Reading it all by hand means weeks of screen time spent scrolling instead of solving.
In a stolen-handgun investigation, a detective faced 2,000 pages of Instagram warrant returns to sort through by hand. With ShieldView it took him 20 minutes — and Agent Rhodes surfaced messages pointing to who likely had the gun. In his words: “That was amazing, without that it would have taken me weeks.”
Detectives upload full evidence sets — extractions, warrant returns, documents, video interviews — and ask questions across all of it in plain English. On one case, more than 150 evidence items were loaded and analyzed in ShieldView.
Detectives draft search warrants — items to be seized and probable cause statements — in their unit's paragraph style, condense “fluffy” PC statements, and turn bodycam and video interviews into reports.
When a reviewing attorney flagged a cell-phone warrant as potentially over-broad, a detective used ShieldView to add limiting parameters and a tighter 45-day timeline — keeping the warrant inside a scope courts will uphold.
“Yeah I just tried Agent Rhodes and it was able to find messages giving a clue of who has the stolen handgun or at least a next lead for me to follow up on. Which is amazing... that would have taken me forever to go through.”Detective · Investigations Unit
“Your tool is selling itself. The team is constantly talking about it.”Deputy Chief
Since deployment in June, detectives across the unit have had logins and put ShieldView to work on their cases — running it across eight active investigations: a stolen firearm, multiple fraud cases, a fraud-and-forgery series, and a harassment case involving a firearm threat.
Across those cases it handled evidence analysis, search warrant drafting, interview preparation, victim summaries, timeline building, charging references to Utah Code, and report writing — detailed answers on demand, from work that would otherwise consume days of an investigator's week.
Throughout the deployment, the unit's detectives worked directly with ShieldView's founders — questions answered same-day, issues turned around in days, and investigator feature requests (like saved per-user report preferences) moved straight onto the product roadmap. ShieldView is built in Utah, alongside the agencies that use it.
Individuals and agencies referenced in this case study may be pilot users or fully contracted customers of ShieldView.
Weeks of evidence review, compressed into minutes — on real cases, at a real agency. See it on yours.
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