Terms of Service

Terms governing the use of the ShieldView website

Effective Date: July 3, 2026  |  Last Updated: July 3, 2026

These Terms of Service ("Terms") govern your access to and use of the ShieldView website at shieldviewai.com, including its content, forms, and related pages (the "Site"), operated by ShieldView ("ShieldView," "we," "us," or "our"). By accessing or using the Site, you agree to these Terms. If you do not agree, please do not use the Site.

These Terms apply to the public marketing website only. Access to and use of the ShieldView AI platform by customer agencies is governed by separate written agreements (such as a master services agreement or subscription agreement) between ShieldView and the agency. If there is a conflict between these Terms and a signed agreement, the signed agreement controls with respect to the platform.

1. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree that you will not:

  • Use the Site in any way that violates applicable law or regulation
  • Submit false, misleading, or fraudulent information through Site forms, including impersonating another person or agency
  • Attempt to gain unauthorized access to the Site, its servers, or any connected systems
  • Interfere with or disrupt the Site, including through automated scraping, denial-of-service attacks, or introduction of malicious code
  • Use automated means to submit forms or harvest information from the Site

2. Form Submissions and Communications

When you submit a form on the Site — such as a demo request, sales or support inquiry, free trial request, or campaign participation form — you represent that the information you provide is accurate and that you are authorized to provide it. By submitting your contact information, you consent to ShieldView contacting you about your inquiry by email or phone. You may opt out of marketing communications at any time.

Any referral or promotional campaigns offered through the Site are subject to the specific terms stated on the applicable campaign page, and ShieldView reserves the right to verify eligibility before issuing any reward.

3. Intellectual Property

The Site and all of its content — including text, graphics, logos, images, videos, screenshots, page designs, and software — are the property of ShieldView or its licensors and are protected by copyright, trademark, and other intellectual property laws. The ShieldView name and logo are trademarks of ShieldView. You may view and print Site content for your own informational, non-commercial use (including agency procurement evaluation), but you may not otherwise copy, reproduce, modify, distribute, or create derivative works from Site content without our prior written permission.

4. Informational Content; No Professional Advice

Content on the Site is provided for general informational purposes about ShieldView's products and services. It does not constitute legal, compliance, or professional advice, and it does not form part of any contract or binding commitment. Product descriptions, features, and pricing shown on the Site are subject to change, and actual product capabilities and terms are defined in the written agreement between ShieldView and the customer agency.

5. Third-Party Links and Services

The Site may contain links to third-party websites and uses third-party services such as analytics providers. We are not responsible for the content, policies, or practices of third-party sites or services. Your use of them is at your own risk and subject to their own terms.

6. Privacy

Your use of the Site is also governed by our Privacy Policy, which describes how we collect, use, and share information submitted through or collected by the Site.

7. Disclaimer of Warranties

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT SITE CONTENT IS ACCURATE, COMPLETE, OR CURRENT.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SHIELDVIEW AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL OUR TOTAL LIABILITY ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE EXCEED ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

9. Indemnification

You agree to indemnify and hold harmless ShieldView and its officers, directors, employees, and agents from any claims, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your violation of these Terms or your misuse of the Site.

10. Governing Law

These Terms are governed by the laws of the United States and the state in which ShieldView is organized, without regard to conflict-of-law principles. Any dispute arising out of or relating to these Terms or the Site will be brought exclusively in the state or federal courts located in that state, and you consent to the jurisdiction of those courts. Nothing in this section limits any rights or immunities available to government agencies under applicable law.

11. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the revised Terms on this page and update the "Last Updated" date above. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

12. General

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. Our failure to enforce any provision is not a waiver of our right to do so later. These Terms constitute the entire agreement between you and ShieldView regarding use of the Site.

13. Contact Us

For any questions about these Terms, please contact us at support@shieldviewai.com.

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